The nursing staff caring for your baby will be happy to give you an update on your baby’s care whenever you visit or telephone the unit. You can also ask to see the medical staff for an update on your baby’s condition and an appointment can be arranged to see your baby’s consultant.
You can phone the Neonatal Unit on 01224-550602 or 01224 553614.
Parents are encouraged to spend as much time with their baby on the unit as they feel able to, with 24 hour access every day. Nursing staff will show you how you can be hands-on with the care of your baby, for example helping with nappy changes and feeding. There may be times when your baby needs complete rest and needs to be undisturbed which will always be discussed with you.
Parents also play a very important part in reducing infection risk for all the babies on the unit by washing their hands properly when
entering the unit, and by using disinfectant hand gel before and after touching and handling their baby.
Siblings of babies on the unit are welcome to visit any time but parents must ensure that they are fully supervised at all times.
Grandparents (or appointed friends or relatives instead of grandparents) are welcome to visit the unit between 3pm and 7pm. Due to space restrictions only 2 people can be at your baby’s cot at any one time. To avoid overcrowding and to give staff safe access to your baby and space to work in, other visitors are kindly requested to wait in the waiting area just outside the Neonatal Unit until it is their turn to see baby.
All visitors are reminded not to visit if they have any signs or symptoms of illness.
Parents new to the Neonatal Unit will usually be given a Parent Information Guide published by Bliss Scotland. This excellent guide contains detailed information and support for the families of premature and sick babies in Scotland. Some of the topics included are: explaining terminology, equipment and procedures, how to participate in care on the Neonatal Unit, siblings, feeding your baby, bereavement, going home and much more.
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